FAQ

Are your crystals real and certified?

Every crystal we sell is natural stone, never dyed glass or resin. Crystal bracelets ship with a lab certificate in the box. Salts, the mist and the kits are blended by us in small batches, so they carry our own batch record instead of a stone certificate.

Which hand should I wear my crystal bracelet on?

Your receiving hand (non-dominant) absorbs energy. For protection and grounding wear on the left. For manifestation wear on the right. Trust your intuition. Wear it wherever it feels right.

How do I cleanse my crystal when it arrives?

Place under moonlight overnight or on a selenite plate for a few hours. You can also hold under cool running water for 30 seconds (avoid for soft stones like selenite or malachite). Set your intention as you cleanse.

How long does delivery take?

Prepaid orders dispatch within 1-2 business days and deliver in 4-6 days across India. Free shipping on prepaid orders above ₹999. Cash on delivery also available.

What is your return policy?

Returns accepted within 7 days of delivery for items in original condition. Damaged or incorrect orders are replaced at no cost. Contact support@ishmaya.com and we respond within 1 business day.